Privacy Policy

Last updated: July 7, 2025

Scope

This Privacy Policy explains how Business Development Resources, LLC (“BDR”) collects, uses, and safeguards your private information when you:

• visit or use functionality available at https://bdrco.com (the “Website”);
• visit or use any access-controlled password-protected Workspaces at https://[clientbusinessname].bdrsidekick.com(“Workspaces”); and
• visit or use any related tools, documentation, support resources, and knowledge bases.

These collectively and as broadly as possible are referred to as our “Products and Services”.

This Privacy Policy together with our Terms of Service describe important considerations regarding your data and use of our Products and Services.

Definitions

The terms “BDR”, “us”, “we”, and “our” refer to Business Development Resources, LLC, the owner of the Products and Services.

The term “Client” refers to a business that has engaged in a contract with BDR to provide access to our Products and Services.

The term “Workspace” refers to a unique configuration and access-controlled environment for a Client to access our Products and Services.

The term “User” is an individual who has created an account, or been invited to create one, which will be used for access to a Workspace or other access-controlled aspects of our Products and Services.

Information We Collect

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use our Products and Services. We will use your information for, but not limited to, communicating with you in relation to delivery of the Products and Services that you have requested from us. We also may gather additional personal or non-personal information in the future, including but not limited to:

• Contact Information. Such as name, business email, phone.
• User Information & Credentials. Such as username, encrypted access identifiers.
• Support Interactions. Such as chat transcripts, emails, screenshots you upload.
• Usage Data. Such as log-ins, feature clicks, IP address, device type, cookie ID.
• Client Data and User Data. Governed by our Terms of Service.

How We Use Information

• To deliver our Products and Services.
• To provide support to our clients. Diagnose issues and respond to questions.
• To improve and secure our Products and Services. Monitor performance, detect abuse, and develop new features.
• To send service-related messages. Notices about outages, changes, or security alerts.
• To offer new features or content. Optional marketing emails, unsubscribe anytime.

Sharing & Disclosure

WE DO NOT SELL OR LEASE YOUR INFORMATION.

We share it only:

• If required by law (e.g., valid subpoena) or to protect rights, property, or safety.
• With your explicit direction. For example, to enable an integration with a third-party service (QuickBooks) and to determine which data to share.

Your Choices & Rights

• Manage cookies. Browser settings let you block or delete them; note that some features of our Products and Services rely on cookies to stay signed in.
• Review, correct, or delete your data. Email privacypolicy@bdrco.com. We will respond within 30 days.
• Opt-out of marketing. Click “Unsubscribe” in any marketing email.

Security

BDR secures your personal information from unauthorized access, use, or disclosure using SSL/TLS protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through our Products and Services cannot be guaranteed so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. You hereby agree to hold us harmless from any of the aforementioned unauthorized access to or alteration of your personal information.

International Transfers

We primarily store data in the United States. If we move data across borders, we will do so under an approved transfer mechanism.

Children’s Privacy

Our Products and Services are directed to businesses and are NOT intended for individuals under the age of 13. We do not knowingly collect data from children.

Governing Law & Dispute Resolution

• Governing Law. This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict-of-law principles.
• Arbitration. Except for claims seeking injunctive relief or qualifying for small-claims court, any dispute arising out of or relating to this Privacy Policy that the parties cannot resolve informally will be finally settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted remotely by default, unless the parties agree otherwise.
• Court Actions. Either party may seek injunctive or equitable relief, or bring an individual small-claims action, in any court in the State of Washington.
• Arbitrator’s Authority. The arbitrator may award damages consistent with this Privacy Policy and must provide a reasonable award.

Changes to This Policy

If we make a material change, we’ll email account holders or post a clear notice in our Products and Services. The “Last updated” date at the top will always show the current version.

Contact Us

Email: privacypolicy@bdrco.com.

Mail: Office of the President, BDR, Inc. 19604 International Boulevard, Suite 200, SeaTac, WA 98188

Effective as of: July 7, 2025